Is anyone able to point me to legislation that explains why my son’s hospital wants me to send them ID over email (which I did) and are now asking for proof of address (over email) before sending me minutes from a CPA meeting which I attended in person and in full at the hospital (where I always have to show my passport on every visit over the psst 3 years)? The minutes will be emailed (not posted) and I am sure I’m the only external attendee being asked this (not the MH Lawyer).
It feels like a made up rule to justify tardiness because I’ve raised a complaint that I’ve not been sent a copy of the notes (from a meeting in October) after literally months of asking and questions are now being asked