Case (NR request for assessment). Halton Borough Council (LGSCO 25 007 395, 21 April 2026)

— Ombudsman's summary: "We have found fault in the Council’s actions. The Council failed to properly consider Mrs B’s request for an assessment of her husband under the Mental Health Act 1983 and its communications with Mrs B were poor. This fault has caused distress to Mrs B and her husband. The Council has agreed to apologise to Mrs B and her husband and to pay them a small financial remedy."
Full details available at: https://www.mentalhealthlaw.co.uk/Halton_Borough_Council_(LGSCO_25_007_395,_21_April_2026)?id=250726-1252