Case (DOL authorisation complaint). Bath and North East Somerset Council (24 001 607) [2025] MHLO 12 (LGSCO)

— Ombudsman's summary: "Mrs X complains the Council has failed to assess her sister’s needs properly and has failed to get the deprivation of her sister’s liberty authorised. The Council has delayed in reviewing her sister’s needs and in applying to have the deprivation of her liberty authorised. It also failed to ensure she received a consolidated response to all her concerns. The Council needs to apologise to Mrs X for the distress it has caused. It also needs to apply to the Court of Protection to have the deprivation of her sister’s liberty authorised and take action to improve its services."
Full details available at: https://www.mentalhealthlaw.co.uk/Bath_and_North_East_Somerset_Council_(24_001_607)_(2025)_MHLO_12_(LGSCO)?id=040625-2138