Case (Aftercare accommodation charging complaint). London Borough of Lewisham (LGSCO, 18 010 781)

— Ombudsman's summary: "Faults by the Trust, Council and CCG led to Mrs X paying for accommodation which should have been free section 117 aftercare. Faults by the Council in dealing with Ms X’s enquiries and complaints caused her unnecessary time and trouble. The Council has already offered a fair remedy for Ms X’s injustice. The Trust, Council and CCG have accepted the Ombudsmen’s recommendations for service improvements and to address the injustice to Mrs X. We have therefore completed our investigation."
Full details available at: https://www.mentalhealthlaw.co.uk/London_Borough_of_Lewisham_(LGSCO,_18_010_781)?id=140126-2327