# Case (No complaint without consent). West Sussex County Council (24 017 091) \[2025\] MHLO 15 (LGSCO)

**URL:** <https://forum.mentalhealthlaw.co.uk/t/case-no-complaint-without-consent-west-sussex-county-council-24-017-091-2025-mhlo-15-lgsco/3820>\
**Category:** MHLO updates\
**Created:** [3 July 2025 21:28 UTC](https://forum.mentalhealthlaw.co.uk/t/case-no-complaint-without-consent-west-sussex-county-council-24-017-091-2025-mhlo-15-lgsco/3820 "2025-07-03T21:28:00Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MHLO](https://forum.mentalhealthlaw.co.uk/user_avatar/forum.mentalhealthlaw.co.uk/mhlo/32/24_2.png) [@MHLO](https://forum.mentalhealthlaw.co.uk/u/MHLO)\
**Post date:** [3 July 2025 21:28 UTC](https://forum.mentalhealthlaw.co.uk/t/case-no-complaint-without-consent-west-sussex-county-council-24-017-091-2025-mhlo-15-lgsco/3820/1 "2025-07-03T21:28:00Z")

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— Ombudsman's summary: "We will not investigate this complaint about the Council’s response to safeguarding and other actions relating to Mrs X’s mental capacity assessment. This is because we do not have consent from Mrs X to investigate, and nor do we believe Mrs Y can make a complaint about these actions, on Mrs X’s behalf, as her representative."

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Full details available at: [https://www.mentalhealthlaw.co.uk/West\_Sussex\_County\_Council\_(24\_017\_091)\_(2025)\_MHLO\_15\_(LGSCO)?id=030725-2128](https://www.mentalhealthlaw.co.uk/West_Sussex_County_Council_(24_017_091)_(2025)_MHLO_15_(LGSCO)?id=030725-2128)